Privacy Policy

Last updated: March 2025

Trinix (“we”, “our”, or “us”) is committed to protecting your privacy. This policy describes how we collect, use, and safeguard information when you use our websites, API, bot, and related services.

Information we collect

We may collect information you provide directly (e.g., account details, support requests), usage and log data from our services (e.g., API usage, IP address, device/browser info), and cookies or similar technologies where applicable.

How we use it

We use this information to provide, operate, and improve our services; to communicate with you; to enforce our terms and policies; and to comply with legal obligations.

Sharing and disclosure

We do not sell your personal data. We may share data with service providers who assist our operations, when required by law, or in connection with a merger or sale of assets, under confidentiality obligations where appropriate.

Security and retention

We implement reasonable technical and organizational measures to protect your data. We retain information only as long as needed for the purposes described in this policy or as required by law.

Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. Contact us to exercise these rights.

Changes

We may update this policy from time to time. We will post the updated policy on this page and indicate the last updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions or requests, contact us at sales@trinix.gg.